Getting Started: For Owners

Create your account, add a property, invite a cleaner, and run your first cleaning.

This walkthrough takes you from a brand-new account to a completed and verified first cleaning.

1. Create your account

   Sign up at betweenguests.com. After confirming your email you’ll be prompted to:

   • Enter your display name (shown to your cleaners)
   • Select your timezone (used for scheduling)

   Your account is personal to you. You can manage multiple properties from it without creating separate logins.

2. Add your first property

   From your dashboard, click Add Property and fill in:

   Field	Notes
   Name	A short label for your own reference (e.g. “Lake House”)
   Address	Full street address
   Type	Apartment, house, condo, etc.
   Bedrooms / Bathrooms	Used for cleaner estimates
   Notes	Parking instructions, entry codes, etc.

   You can also enable Owner Cleans First during setup — see Owner Cleans First for details.

   Click Save. Your property is now available for scheduling.

3. Invite your first cleaner

   Go to Team → Invite Cleaner and fill in:

   • Rate type: Hourly or flat fee
   • Amount: The agreed rate in dollars
   • Notes: Any message to include in the invitation

   Copy the generated invite link and share it with your cleaner (text, email, or messaging app). The link expires after 24 hours.

   Once the cleaner accepts, they’ll appear in your roster and will start receiving your cleaning opportunities.

   You can invite multiple cleaners. All of them will see available jobs and can accept on a first-come-first-served basis.

4. Schedule a cleaning

   Open the Cleanings section and click New Cleaning. Select:

   • Property
   • Date and start time
   • Type (standard, deep clean, etc.)
   • Estimated duration
   • Notes for the cleaner (optional)

   Once saved, the cleaning appears as Available in your cleaners’ job feed.

5. Review and verify the completed work

   When your cleaner marks the job as complete, you’ll receive a notification. Open the cleaning to see:

   • Completed checklist items
   • Proof photos with timestamps
   • Time log

   If everything looks good, click Verify. If something needs attention, click Request Redo and add notes explaining what to fix.

   See Verifying a Cleaning for the full review workflow.

Once your first cleaning is verified, the full cycle is in place. Future cleanings follow the same flow — you can also connect your Airbnb calendar to auto-create cleanings on checkout.